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Check out our open positions below and see if you’d like to be a part of our talent pool. NexBridge is waiting for you.

Technical Support

Careers
Technical Support

Responsibilities

Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Conducting electrical safety checks on equipment.

Requirements

Education: Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering or any IT related course
Ability to construct and execute network, server, and application status monitoring
Knowledge of software automation production systems, including code deployment
Working knowledge of software development methodologies
Previous experience with high-performance and high-availability open source web technologies
1-2 years of job experience is required.

APPLICATION FORM

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